can’t login on surface when offline

Home Surface 3 can’t login on surface when offline

This topic contains 0 replies, has 1 voice, and was last updated by Carolyn McHale Carolyn McHale 1 year, 9 months ago.

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    Carolyn McHale
    Carolyn McHale

      Microsoft did a major update the 1st of Sept 2016. Now when I started up my Surface it requires me to be ONLINE. I can’t login without an internet connection. When I travel, there are many times I don’t have an internet connection and want to use my tablet…isn’t a tablet to be used anytime anyplace?? Anyway I need help. I tried to setup another user and I can’t log in with that second user even though the passwords are the same for the primary and the secondary users. Can’t figure out Microsoft. I have had to change my account password 3 times now and still can’t login with the 2nd user on my Surface.

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