Classic Windows Apps Can’t Access Webcams (Surface Book)

Home Windows 10 on Surface Classic Windows Apps Can’t Access Webcams (Surface Book)

This topic contains 1 reply, has 2 voices, and was last updated by Joanna Moderator Joanna Moderator 1 year, 7 months ago.

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  • #1958
    Kelvin Leu
    Kelvin Leu
    Participant

      So, I discovered today that I can only access the cameras (either front or back) through the Windows Store apps, which means that any desktop based apps (Skype, Google Hangouts, Teamviewer presentations) can’t be used. Google Hangouts displays a black screen, while Skype and Teamviewer report that the camera is busy. Tried restarts, driver uninstall/reinstall (MS Front/Rear Camera) with no luck. Any ideas?

    • #1970
      Joanna Moderator
      Joanna Moderator
      Keymaster

        Hi Kelvin,
        A couple of things to check… Under Settings\Privacy\Camera make sure that you have “Let apps use my camera” turned on. Also, go down the list and turn on Skype and other apps that you want the camera to work with.
        Good luck!

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