First of all, I apologize in advance for not knowing much about technology. I just need some solutions to weird problems only I seem to have.
Whenever I turn on my Surface Pro 3, for the past week or so there’s been a strange issue. You know that gray box that appears when you hold your finger down on the touchscreen? That’s appearing unprompted in this one location in the upper right quadrant of the screen. Because of this, the cursor will not appear and the touchscreen will not function properly. I usually have to poke at it aggressively to make it go away. This is swiftly becoming a nuisance and hindrance. Is there anyone here who has encountered something similar, or knows how to fix this?
I’m having the same issue as Ellen. This also started occurring for me late last month. Could this be a Windows 10 Update issue?
I’ve completed anti-virus scan using Windows Defender as well as an anti-malware scan using Malwarebytes Anti-Malware, all results came back clean. I’ve also run System File Checker which came back fine and have also run Chkdsk.
I have still have yet to fix the issue. Any help would be greatly appreciated.