My computer is turning on but it’s stuck on the logo screen. It says “Surface” and the screen is lit up but it wont turn on fully.
The screen is lit up and it says on and off, “Surface”, but the circle of dots don’t pop up with the windows sign. I’ve already tried pressing the power button for 30 seconds. As well as the 2-button shut down. Help please! It’s been doing this for about a week.