Surface Book Find My Device not recognized as on

Home Surface Book Surface Book Find My Device not recognized as on

This topic contains 1 reply, has 2 voices, and was last updated by Tim Rolston tim 1 year, 8 months ago.

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  • #2170
    Mike DeFlavia
    Mike DeFlavia
    Participant

      I turned the Find My Device feature on. However, when I log in to Microsoft, it says the feature is not on. How do I get MS to recognize the feature is on? I’m trying to test it before I actually need it to make sure I know how it works if I do ever lose my Surface Book.

    • #2186
      Tim Rolston
      tim
      Keymaster

        Restart your Surface, it sends the information “periodically” when it’s on but always does it at boot.

        Once MS gets the information from your SB once, the webpage should update.

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